Automated appointment reminder texts
They booked. They
never
showed.
An empty slot is a job you already paid to book. Automated text reminders the day before fix most of it.
EXAMPLE
Tomorrow’s schedule.
8:00 AM
Confirmed
10:30 AM
Confirmed
1:00 PM
Moved to Thursday
3:30 PM
Confirmed
Everyone got a text the day before. Three confirmed, one moved, zero empty slots.
15%
of dental appointments end up as no shows.
23%
Average no show rate across healthcare appointments.
38%
fewer no shows when people get a text reminder.
$200
Average revenue lost on one missed appointment.
Sources: ADA Health Policy Institute. BMC Health Services Research, 2019. Cochrane Review, 2013. Health Management Academy, 2020.
WHAT WE SET UP.
Reminder texts
Every customer gets a text reminder the day before, and the morning of if you want it. Nobody on your team has to remember to call.
Confirm or reschedule by text
Customers reply to confirm or pick a new time. The change comes straight to you and your calendar.
Fill the gap
When someone moves, you find out early enough to put another job in that slot.
QUESTIONS PEOPLE ASK.
Will my customers find reminder texts annoying?
Does it work with my scheduling software?
Can customers reschedule by text?
Stop paying for empty slots.