Your phone rang.
Nobody
picked up.
Every call that rings out is an appointment that goes to the next office on the list. An AI receptionist answers every one, day and night.
Example with made up names and numbers.
29%
of calls to healthcare providers go unanswered.
24%
of calls to primary care offices go unanswered.
36%
of calls to specialty care offices go unanswered.
37%
of calls to dental offices go unanswered.
Source: Invoca customer platform data, 2021.
What we set up
Answers every call
Picks up 24/7 in a natural voice, answers questions about your services, pricing, and area, and asks the lead questions you would ask.
Books and transfers
Books appointments on your calendar during the call. It takes scheduling calls so your front desk can work on check in and insurance. When a caller needs a person or it is an emergency, it transfers the call to you. {{EMERGENCY_HANDLING_PENDING}}
Texts back missed calls
Any call that gets away gets a text back in about ten seconds, and the conversation continues by text. You get a summary of every call and text on your phone.
Questions people ask
How does an AI receptionist work?
Your line forwards to it when you do not pick up. It answers in a natural voice, uses what we taught it about your practice, books appointments, and texts you a summary of every call.
Is it going to sound like a robot?
Email us and we will send you a recording of a real call. Decide for yourself. Prefer no AI voice? Ask about our text only plan.
Is this better than an answering service?
An answering service takes a message. An AI receptionist can answer questions, book the appointment, and text back missed calls, usually for a lower monthly cost. Some practices keep both, with the AI covering nights and overflow.
Stop sending patients to voicemail.