They booked. They
never showed.
An empty slot is a visit you already paid to book. Automated text reminders the day before fix most of it.
Example with made up names and numbers.
15%
of dental appointments end up as no shows.
23%
Average no show rate across healthcare appointments.
34%
fewer no shows when people get a text reminder.
$200
Average revenue lost on one missed appointment.
Sources: ADA Health Policy Institute. BMC Health Services Research, 2019. Cochrane Review, 2013. Health Management Academy, 2020.
What we set up
Reminder texts
Every patient gets a text reminder the day before, and the morning of if you want it. Nobody on your team has to remember to call.
Confirm or reschedule by text
Patients reply to confirm or pick a new time. The change comes straight to you and your calendar.
Fill the gap
When someone moves, you find out early enough to put another patient in that slot.
Questions people ask
Will my patients find reminder texts annoying?
One text the day before, and one the morning of if you want it. Most people like the reminder.
Does it work with my practice management software?
Tell us which practice management software you use and we will walk through how reminders would work for your office. {{EHR_CLAIM_PENDING}}
Can patients reschedule by text?
Yes. They reply to the text and the change comes to you.
What do the reminder texts say?
{{REMINDER_TEXT_PENDING}}
Stop paying for empty slots.